Job satisfaction and dissatisfaction

It's been two months since I started working. And goodness.. It cured my menstruation pain. I'm no longer suffering from it. Very happieeeee. :) Can't believe what I tried or did for the past decade were nothing, compared to this!

Besides that, I get to know a few friends in my work place. Some of them are really nice to me. Sometimes I felt really happy working with them. But yeah.. Not every time though. I can't get to schedule with them every time. T_T

The most interesting part of my job is I get to meet lots of different people. Young ones, old ones, couple, married, kids.. Some of them are really cute, friendly, considerate and CUTE! I love the part where I have to take lots of orders from one person and I get to pack all of them without any mistakes at all. And what I get is "Well done, Velerie". That was really satisfying. Even sometimes just a single order, people would thank me with my name. And that was really enough! People actually looked at my name tag. Not just my look. :)

Though, sometimes there are people came in with unfriendly or grumpy faces. But what I do all the time is giving them a smile and keep smiling until they left. I honestly hope that my smile can make them have a better day ahead. I think every consumer deserve to receive the best service since they paid for it, even it's a small amount. So a smile is what makes the service even better. But definitely not a fake smile.

Talk about dissatisfaction.. I think I mentioned before that there are lots of under age kids in my work place, around 15 or 16 years old. And seriously, some of them are immature and has the worst work attitude ever. Maybe because their pay is low so they don't really like the job or they just never put themselves in customers' place. If you were in their place, will you like to have squash chips or standing there for 15 minutes for your food? Yeah.. There are peak periods and I understand fast food outlet means your food has to be fast. But, how about the appearance? I can definitely be quick in packing the food nicely. Sometimes, I just don't understand.

And it's our responsible to tell the customers about any value meal when they ask for it. When you can actually make it in a meal and cheaper for the customer, you do it! They're not here to get rip off. There was once, this immature girl - I'll name her S. She actually said "whatever" when I told her that she can actually do the other way and walked away from me. Woah.. That attitude. I feel like firing her. IF only I'm the manager. -__-

There was once I saw our store's complaint list. It was freaking long! But didn't really see what were the complaints about. Not authorised to see it, I think. So I just had a glance. I was thinking.. Could it be our staffs that are being inconsistent in product quality or being rude and unfriendly? Seriously.. If I'm the manager, I would definitely have a look on how the staffs are doing. Not just tell them what to do, but SHOW them how to do it. I think we were all taught different things because we weren't train in the same store previously. Sometimes, I really can't bear it. I chase for perfection. (Although myself is not so perfect) And what they did really kinda annoyed me. But I can't do anything but to ignore it as possible as I can. Because I'm nobody, but a trainee too.

So yeah.. That was just the dissatisfaction I have so far.

By the way, during one of the public holidays last month, I got $30 per hour! I didn't even know until I got my salary slip. :)